Deposits: We Honour Your Commitment!

NOT SO FINE PRINT BECAUSE WE HONOUR YOUR COMMITMENT

If you have to cancel, we will hold a portion of your deposit as per standard Terms and Conditions. You can apply this amount to a trip the following year.

CANCELLATION OF A TOUR BY THE CLIENT

Any cancellation by a Client must be made in writing, via email, and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.

  • The cancellation fees are expressed hereafter as a percentage of the total tour price, inclusive of taxes, excluding insurance.
    • Cancellation 60 days or more before departure: 50% of cost of services booked, inclusive of a 1 Year Deposit held by the Company.
    • Cancellation 59- 45 days before departure: 60% of cost of services booked, inclusive of a 1 Year Deposit held by the Company.
    • Cancellation less than 30 days before departure: 100% of cost of services booked, inclusive of a 1 Year Deposit held by the Company.
    • If, after cancelling on their original scheduled date, the Client cancels for a second time, the cancellation fee is 100% of the cost of services booked and any deposit is 100% forfeit. No further services will be provided.